| HOME Quality Service at a fair price . . . We, at Stoughton Logistics, consider YOU as our livelihood. Whether you are a small to midsize manufacturer, or a large distributor, we consider you to be worthy of the same attention and extra effort that most companies only give their million dollar accounts! We have built our business on serving customers JUST LIKE YOU, and we are dedicated to providing you with a QUALITY service, at a competitive, FAIR price. |
| Customer Service will be performed with professionalism, honesty, and integrity. . . Stoughton Logistics is committed to providing our customers with the kind of good, "old-fashioned" customer service that is hard to find in most businesses today. We don't see you as 'just another account', and ensure that when you call us, you will NEVER find yourself at the other end of the telephone line frustrated by one of those annoying automatic recording and forwarding systems. Customers have direct access to friendly and knowledgeable professionals; professionals that will take the time to answer your questions thoroughly and honestly, and will promptly address any problems or concerns that may arise. |
| Communication is essential . . . We call the carriers handling your shipment and make sure that it is safe, secure, and being delivered on-time. We will let you know when your shipment is going to be picked up, give you the estimated time of arrival, and will call you with a delivery confirmation when your shipment gets to its final destination. And, in the event that there is ever a damaged, delayed, or lost shipment, we don't forget that you are our customer! WE research the problem and do the legwork in calling the carrier and addressing the problem at hand. Chances are you won't ever have any problems, but if you ever do, you'll have the peace of mind in knowing that we will work hard for you in resolving them. |
| What is best for the customer is best for everyone . . . Customer Service is the key objective that sets us apart from the competition.
When you place an order with Stoughton Logistics, LLC, we strive to make sure every question and concern is handled quickly, efficiently,
and to your satisfaction! And, when you're ready to find your next transportation solution, we'll be happy to put our experienced
team to work for you again! With so many logistics companies to choose from, how do you know that you are not risking your shipment with an unreliable company that may offer you the cheapest price, and then fail to deliver your shipment? You could spend hours on the telephone calling different carriers to find the best deal for your specific type of shipment. . . Or, you could just make ONE call to Stoughton Logistics LLC, and let us do the work for you. We're your one stop solution in coordinating all of your transportation needs. We continually validate that all carriers are in compliance with insurance coverage, safety ratings, and all other legalities, so that you are not putting your valuable shipment at risk. And, you have our additional assurance that your shipment will be consistently monitored from start to finish, and beyond! |
| Contact a Stoughton Logistics LLC account executive. |